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Guide

Installation — what you need to know

We are a supplier: we sell you the equipment. Fitting it is a job for an F-Gas registered engineer — here is what that involves, so you know what you are paying for and what to ask.

Why it is not a DIY job

These systems contain fluorinated refrigerant. Under the Fluorinated Greenhouse Gases Regulations, only an appropriately certified person may install or commission them. It is not a grey area: an uncertified installation is unlawful, and it voids the manufacturer's warranty.

A split system also needs the refrigerant circuit brazed, pressure-tested and vacuumed properly. Done badly it will run — for a while — and then fail expensively.

What a proper installation includes

  • Wall bracket, anti-vibration mounts and core drilling
  • Insulated pipe run in trunking, sized for the unit
  • Condensate routing to a gully or soil stack
  • Electrical connection to a suitable spur
  • Pressure test, vacuum, commissioning and handover
  • F-Gas certificate and warranty registration

Finding an installer

Ask for the engineer's F-Gas certification number and check it. REFCOM and the other registration bodies publish searchable registers, and any competent installer will hand the number over without hesitating.

Get the quote to say what is included: pipe length, making good, and whether the commissioning certificate comes with it. Pipe runs over about three metres, scaffold access and new electrical spurs are the things that usually get quoted separately.

How we help

Tell us the room and roughly its size and we will tell you which unit fits — the sizing matters more than the badge, and an oversized unit costs more to buy and more to run.

We supply the equipment with its full documentation pack, energy label and manuals, so your installer has everything they need on the day.